Frequently Asked Questions

How can I find my hat size? 

To find your perfect hat size, simply measure the circumference of your head with a tape measure. The average size for men is 59cm and 57cm for women. Sizes are as follows: 

Many hats from The Hat Project are adjustable, housing strings on the inside of the crown to allow you to tighten to your desired fit. 


How do I care for my hat? 

Hats should not be exposed to the sun and heat for long periods of time. Store your hat away from sunlight to keep it fresh. Hats with wide brims, especially fedoras should be placed crown down on a clean surface, or in a hat box hung on a wide, flat hook. If your hat is foldable, do not store it folded. 

For more tailored hat care and cleaning instructions, click here. 

What hat styles do you stock? 

We stock a diverse collection of hats for both men and women including fedoras, panamas, flat caps, felt hats, trilbys, pork pies, beanies, bucket hats and more. 

What brands do you stock? 

We proudly stock Melbourne based brand Hendersons Hats, as well as a variety of local and international brands.

What accessories do you stock? 

We also stock a variety of accessories for both men and women including headbands, gloves, scarves and bags. 

What are the hats made from? 

Our hats are made from high quality materials - wool, cotton, linen, polyester, paper, raffia, leather

Can I return my hat? 

Yes, we accept change of mind returns within 30 days of purchase, provided the item shows no visible signs of wear or damage. 

More information on our Returns & Refunds policy can be found here

Do you ship internationally?

Yes! We ship to over 30 countries around the world. 

Europe: Austria, Belgium, Italy, Monaco, Netherlands, Denmark, Norway, Finland, Poland, France, Spain, Germany, Sweden, Greece, Switzerland, Ireland, United Kingdom. 

North America: USA, Canada. 

Middle East: Israel, Saudi Arabia, United Arab Emirates. 

Africa: South Africa.

Asia Pacific: Brunei, China, Hong Kong, Japan, Malaysia, Thailand, Vanuatu, Vietnam. 

More information on Delivery & Shipping here. 

Are they packable? 

Styles that are - buckets, women’s summer hats, any cotton/polyester, beanies

Anything structured shouldn’t be packed and should be stored in a box

Do you accept AfterPay? 

Yes! We are pleased to offer Afterpay as well as Mastercard, Visa and Paypal payment options.