Delivery Information
Our team are working hard to despatch orders on time, but deliveries are being delayed by Australia Post due to COVID-19. Australia Post are experiencing delays in processing and delivering parcels due to a high volume of parcels in their delivery network. They are prioritising the delivery of medical & pharmaceutical essential items at this time. As a result of this, they are unable to guarantee our normal delivery times.
Australia Post have had to change the way they are processing deliveries, which means the parcel may not be scanned when it has been handed over to them or on its journey to you. If you have received a tracking number from us, this means your parcel is now with Australia Post and on its way to you.
We appreciate your patience and understanding at this time and please be assured they are doing their best to get you your order, but it will take longer than usual.
Australia Post have had to change the way they are processing deliveries, which means the parcel may not be scanned when it has been handed over to them or on its journey to you. If you have received a tracking number from us, this means your parcel is now with Australia Post and on its way to you.
We appreciate your patience and understanding at this time and please be assured they are doing their best to get you your order, but it will take longer than usual.
| Australia Standard Delivery | $10.00 |
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Delivery via Australia Post on business days and not on weekends or public holidays. Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery. We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods etc.) Your order will be despatched pending credit card authorisation, verification and availability of stock. *Please note: During sale or promotional events, delivery may take longer than the stated delivery times above. |
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| Australian Express Delivery | $15.00 |
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Order by 2pm (Australian Eastern Standard Time) on any business day for same day despatch (excluding weekends & public holidays). Delivery via Australia Post on business days and not on weekends or public holidays. Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery. We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods etc.) Your order will be despatched pending credit card authorisation, verification and availability of stock. *Please note: Australian Express Delivery may not be available during sale, public holidays or promotional events. |
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| Australia Island Standard Delivery | $10.00 |
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Delivery via Australia Post on business days and not on weekends or public holidays. Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery. We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods etc.) Your order will be dispatched pending credit card authorisation, verification and availability of stock. *Please note: During sale or promotional events, delivery may take longer than the stated delivery times above. |
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| New Zealand | $15.00 |
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Your order will be dispatched pending credit card authorization, verification and availability of stock. You are transacting with The Hat Project in Australia. Your order will be fulfilled from our Australian warehouse. Delivery via Australia Post and their international local delivery partners. We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods etc.) All prices in our online store are in Australian dollars (AUD).
*Please note: During sale or promotional events, delivery may take longer than the stated delivery times above. |
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International Delivery |
$30.00 |
EuropeAustria North AmericaCanada Middle EastIsrael AfricaSouth Africa Asia PacificBrunei Your order will be dispatched pending credit card authorization, verification and availability of stock. You are transacting with Just Jeans in Australia. Your order will be fulfilled from our Australian warehouse. Delivery via Australia Post and their international local delivery partners. We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods etc.) All prices in our online store are in Australian dollars (AUD).
To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient. *Please note: During sale or promotional events, delivery may take longer than the stated delivery times above. Australia Post is experiencing international delivery delays in all destinations due to limited airline capacity and government restrictions as a result of COVID-19. Delivery to the following countries has now been suspended until further notice: |